Cloudfast is a full service IT consulting and managed services provider. Think of Marcos and James as your contract CTO’s, managing a highly skilled interdisciplinary team of IT professionals available to your business on demand as needed. We offer flexible and scalable Fortune 500 class IT services to small businesses; proactively managing and monitoring all systems using best of breed technology and applying “best practices” to all computers and information systems under our management. The result is predictable costs, reliable infrastructure that is less vulnerable to unexpected equipment failures and security incidents, and access to a team of highly skilled and specialized personnel as your IT needs evolve. We accomplish this by performing a comprehensive assessment of each customer during onboarding and then making recommendations, as needed, to bring the customer's IT infrastructure up to our standards. Once we have identified and remediated any issues we find, we then proactively manage and monitor your infrastructure via our MSP platform (SyncroMSP). This platform includes integrations with leading anti-virus, anti-malware, backup, and documentation tools. We install a CloudFast agent on each machine which allows us to perform monitoring, patch management and allows users to request support from our support agent on their task bar. The agent also allows us, with user authorization, to view the user’s screen and to remote control their system for effective and efficient remote support. What you get is predictable cost and a professionally managed and monitored IT infrastructure with unlimited support for systems, network, and security related issues. This includes centrally managed and monitored antivirus (WebRoot) and anti-malware (Malwarebytes) agents running on all computers.