Experience and expertise in this industry has helped develop the understanding of Customer Service and how it’s quality is vital to successful business, but difficult to provide for numerous reasons. Some of these are personal, some are professional, but all of them come down to the individuals who are expected to perform to their utmost ability. Change can only happen willingly from within, and with this in mind, the ‘i2Eye’ program was developed. This program will assist to further your team’s development in a way that is personally tailored for achieving the optimal results.