Ardexus: top CRM for SME Based in Toronto, Canada, Ardexus Inc. is the developer of Ardexus MODE and WebMODE Customer Relationship Management (CRM) solutions designed specifically for small to medium-size enterprises (SME). Ardexus is the only Lotus Notes-based CRM vendor honored with ISM’s Top 15 CRM Small & Medium Business Software Award for eight consecutive years. Ardexus was formed in 1998 with the mission of providing application software solutions to small to midsize businesses, enabling them to manage their strategic customer information and empowering them to improve the processes that handle their relationships with customers, driving increased productivity. Our company evolved from the development efforts of a dedicated team looking for ways to make their distribution company run more efficiently. In the early nineties burgeoning technologies, like networking, communication and collaboration, offered great promise to provide customers with a better product, a better buying experience, and help them achieve dramatic cost savings. The team had built the essential components of a CRM suite, applied it to their distribution business and then put it to the test with their salespeople. Efficiency and effectiveness increased; sales went up, and costs went down. Our Vision Ardexus CRM solutions make a difference because our approach is different. Ardexus solutions reflect over a decade of design, testing, refinement and experience; it was developed by sales and marketing professionals to make their own business run better. Our goal is to help small to medium sized enterprises understand their own potential by bringing a proven CRM solution in line with their exacting business needs. This creates efficient, collaborative and effective marketing, sales and service departments that have more time to face the customer, and this drives results.