Over 20 years experience with an administrative position that manage, supervise, lead, administer, develop, deliver, and support information technology (IT) systems and services. Established skills that involves managing one or more major multi-year IT initiatives, carried out through multiple related IT projects. Lead, coordinate, communicate, integrate and be accountable for the overall success of the work performed, ensuring client needs and priorities are completed within a scheduled time.Prepared and presented technical proposals for clients. Worked with clients to analyze computing and network needs and installed appropriate solutions with each organization’s budget. Developed IT strategic vision and drove key departmental objectives. Responsible for implementation of new mainframe development project. Served as operating system expert providing technical support for entire organization. Developed and managed project plans while providing status updates to management. Designed documented and executed maintenance procedures including upgrades patch management and system backups developed and maintained networks while keeping with proper understanding of organizational needs. Provided senior technical support to both in-house staff and user departments for all network applications. Installed and supported windows servers in various roles, prepared technical architecture proposals for enhancements and integration of existing third party software systems. Designed complex interfaces to support third party systems. Find bottlenecks and enable measurement of system resource usage and process behavior.