Life is a challenge filled with good times, bad times, difficult decisions, successes and failures and it is these experiences that help build our natural resilience for career success. Our Emotional Intelligence is essential in enabling and empowering us to cope with our everyday demands put on us, both personally and professionally. We need to be able to communicate well, positively lead those under our guidance, present information that is both relevant and engaging and importantly, build our own levels of natural resilience and self-confidence. T. I. P. S. is an Independent Training Consultancy, established in 1998 by Sheila Hamilton, Trainer, Coach and Life Mentor, which provides the opportunity for individuals, teams or organisations to have tailored training and/or coaching sessions developed and delivered. These can be on a variety or combination of topics on the more behavioural aspects of performance. In addition, Sheila Hamilton has recently published a series of illustrated activity based workbooks, supported by coaching, that are available on her website.