Processcope Cooperatie UA is a network of the leading individual BPM-Consultants/Trainers in the Benelux. Processcope acts as a co-operation for BPM know-how sharing and for paid work generation for its members. Processcope is a non-profit organisation that can handle both small and large projects. Members have a proven track record in Business Process Management implementations or an adjacent expertise. Key elements: Our consulting activities are built around a vision which is based on BPM2020. Our primary focus about optimizing work processes contains: Better - Faster - Cheaper with Reduced Cost and Increased Flexibility. Our tools include methodes and software, without bindings to software vendors. Keywords: BPM-BPMN Training, Coaching, Benchmarking, Implementation Management, Change Management