PROVIDING ANSWERS TO SENIOR MANAGEMENT'S QUESTIONS ABOUT INFORMATION TECHNOLOGY: Ø Are our technology objectives linked to our business strategy? Ø How can I be sure we're deriving value for the large investment we're making in technology? Ø Do we have the right people with the right skills in the right job? Ø How can I turn around a troubled IT function? Ø How do we compare to others? Ø Where can I find an interim CIO? Ø What can I do to improve the image of IT? Ø Is outsourcing of IT consistent with our business strategy? Ø What initiatives are needed, and how do I ensure they get done? Ø How can we improve communications between users and providers of information technology?