PANDECA is a boutique retail consulting firm built to help organizations engineer experiences that authentically connect them with their customers, connect their customers back with them, forging a lasting relationships within and across interaction locations. PANDECA’s proprietary Experience Engineering methodology builds upon traditional consumer experience design to deliver concurrent strategies for technology and operational excellence. The intersection of which is key to building a truly authentic relationship that generates measurable improvement in customer satisfaction, market performance, employee engagement and profitability.