Natural Convergence supplies hosted VoIP software that enables service providers to sell dramatically improved services to the small and distributed business market. Its silhouette application replaces traditional premise based voice solutions like key systems and small PBX's, combining familiar functionality with powerful cost and performance advantages. Its go-to-market channel programs are optimized to the buying habits of small and distributed businesses—and leverage the strength of service providers direct and indirect sales organizations. Founded in April 2001, NCI has grown with Service Provider customers deploying their industry leading products to small business customers globally. Natural Convergence is headquartered in Ottawa, Canada, with regional offices strategically located in the Americas and EMEA.