Concertia helps organizations implement better business processes that increase agility and the ability to compete in the global marketplace. Our comprehensive knowledge of the industries we serve helps us to put the right processes and business rules in place to support and grow organizations through innovative business and IT solutions. We help organizations gain better control their operational processes through Business Process Management (BPM), an approach designed to produce better processes through the combination of technology and expertise. By implementing Operational Decision Management (ODM) technology, we capture, automate and govern frequent, repeatable business decisions, which helps organizations make decisions faster, improve responsiveness, minimize risk and seize opportunities. Our team has a wide range of expertise (project managers, developers, and business analysts) and resources that form our advisory services. Through our extensive experience with systems architecture, application development, and systems integration, we have developed best practices that ensure the success of our business and technology initiatives.