Organizations leave thousands of dollars on the table with failed quality or business excellence initiatives. We know as business people that a sustainable system grounded in sound quality process principles saves money (Forbes Insight Report, 2017). So, what happens between the launch and the failed execution? People's stories. The stories we (leaders, managers, frontline workers) tell about our experiences determines whether the initiative will succeed or fail. Your employees, customers, and suppliers tell stories about their experiences to themselves and to others. Remember, Pareto’s Principle? Also, known as the 80/20 Rule? Small changes can lead to big improvements. Business size doesn’t matter. Solopreneurs, as well as larger businesses benefit from effective processes that deliver value to their customers. Contact Barton Consulting LLC today for a no obligation consultation. Email Charlie@barton-consultingllc.com or visit www.barton-consultingllc.com. Specialties: Strategic Development and Execution, Risk Management, Organization Culture, Quality Management, Leadership, System Improvement, Organization Redesign, Re-Engineering, Process Improvement, Knowledge Management Systems, Workshops on using QM and Business Excellences Tools or Frameworks