ICT business analysts are responsible for developing and implementing technology systems to optimize business processes and maximize profits for an organization.Their job description entails employing technical strategies in designing systems that meet the requirements of both clients and company management. Business analysts carry out investigations and analysis to gain full knowledge of business processes and practices of an organization. They utilize the data obtained from a business survey to create systems and software solutions for an organization. They also identify errors or flaws in business/system methods to suggest action plans for improvement. In performing their duties, business analysts for ICT collaborate with users and customers to determine best practices and guidelines for a business. They employ project management methodology and techniques in developing and managing project plans.