WHAT WE DO At Kent Business Solutions, a WBE-certified business, we help organizations become profitable beyond their imagination! We uncover the greatness in our client's organization, partnering with them to channel their often hidden potential towards the development of innovative, profitable solutions As experts in breakthrough process improvement strategies, we breathe new life into organizations. Our process improvement solutions lay the foundation for winning teams. We use the following approaches: ✔ Business Process Improvement ✔ Business Process Automation ✔ FIRM Fitness Assessment ✔ Scrum ✔ Voice of the Customer (VOC)* WHAT MAKES US DIFFERENT In the words of one of our clients, we cultivate self-sufficiency so they don’t need to rely on us for continued services. This empowers them to provide their customers with best-in-class products that thrive in the market. We are skilled as well at getting teams and departments to cooperate with each other to accomplish common goals. Finally, we accomplish our work with the tenacity of a bulldog, but we help make the process as fun and painless as possible for our clients. Other differentiators include: ✔ 20+ years experience in two Fortune 100 companies ✔ Certified Six Sigma Black Belt, Professional Scrum Master, Lean Professional & Kaizen Facilitator ✔ Proven track record of applied processes/procedures that increase productivity/profitability ✔ Reputation for ensuring accountability among team members Contact us to see how we can help you become profitable beyond your imagination! * VOC is an in-depth process that is used to gather customer requirements and feedback in order to provide customers with best-in-class services and/or products. See less