It's All About Detail.....detailed consultancy, procurement and project management focused on multi channel customer interaction. We are a group of very senior and experienced people that want to use our skills and experience to help organisations interact with their customers/prospects. We do this by providing consultancy to organisations and by helping organisations to take their applications to market that satisfy such needs. Why Zeal IQ Experience and Detail are the key words that come to mind: - Having been intimately involved in multi-channel contact centres since the first one in New York in 1999 = significant experience This experience includes key vendors in the world of Contact Centre, CRM and Web Self Service all of whom have options Only this level of experience enables you to see at first hand what works and what doesn't work for many different client scenario's We go into detail on processes, systems and integration not just high level strategies Combining this experience with an eye for detail we can deliver true value in a short space of time