Niche Customer Experience Group (formerly called Neetch Company) is a leading integrated customer experience management solution and training provider in Africa. With a trio of businesses i.e. CX consulting, CX training and CX digital solutions, we work with organizations to help them; understand their customers better, build customer-centric capabilities and improve customer experience when customers buy, use or share their products/services. At Niche Customer Experience Group, our solution composition is designed to assist organizations to deliver on key customer expectations through the design, implementation and monitoring of structures and projects that improve customer profitability. Our vast experience at Niche Customer Experience Group covers; customer service operations, customer experience management, product experience management, human capital development, human resource management and marketing. Our Mission is to grow African businesses one customer experience at a time.