Our focus is – people. At Tolero Solutions we believe that happy employees make for happy customers. Through consulting and advisory work, we support clients to create people-focused cultures and a great employee experience. And to survive and thrive through change and transition. Via our coaching work, we support clients to identify and overcome what is holding them back, change behaviors, and achieve their goals. We help harness the value of your workforce by applying expertise in human and organizational behavior. Through our work we create buy- in, engagement, and increased adoption, positively impacting employee experience and customer experience and maximizing your return on investments in people, process, and technology improvements. New business initiatives require new processes and behaviors. We minimize resistance and improve and accelerate adoption to change, for both employees and customers, minimizing down time and delivering improvements for long term success. We help you identify and address implementation challenges and gain the buy-in and commitment for technology – driving engagement, enhancing efficiencies and improving user adoption – enabling you to maximize your return on investment. Success requires engaging with – and having engaged – employees and customers. We provide the processes and tools to support you and increase engagement and create a high performing organization. Engaged employees provide higher levels of service delivery leading to an enhanced customer experience and increased brand loyalty. Exceeding expectations is our primary goal. Our coaching, consulting, and training services help you plan for and execute on people, operations, and technology changes and achieve rapid results. We strive to make organizations better places to work and do business. And make your work life better!