OPTSM is a real-world Consultancy. We know that in the real world you need results more than advice and big promises. We help clients to Work Smarter - to get more done with the resources they've got. Their time, money, talent and technology. Our ethos is that clients should pay for what gets done (and makes an impact) rather than for advice, plans and instructions. Our solutions cover 3 areas: Unlock Productivity (Process Smarter): Smarter Processes deliver efficiency, capacity and enable businesses to better service the needs of customers. Our Approach, our access to smart technology and our delivery models allow us to release Productivity Lock without the barrier of technology investment and overheads of development and change resource. Find out more: https://www.optsm.co.uk/what-we-do/unlock-productivity/ Smarter Digital Journeys improve productivity and enhance user and customer satisfaction. Our Approach, coupled with smart technology, increases speed of delivery, reduces cost and avoids invasive change to existing software applications. It stimulates innovation and enables the delivery of compelling online user experiences. Find out more: https://www.optsm.co.uk/what-we-do/improve-client-and-user-experience/ Smarter Business Decisions create opportunity and deliver increased profitability. We help clients to harness their operational data and business information to generate the insights that stimulate profitable decision-making. Our application of smart technology transforms planning, forecasting and reporting from a labour-intensive and historical exercise to real-time, interactive and future-focused. Find out more: https://www.optsm.co.uk/what-we-do/unlock-commercial-insight/