RFH provides transformation programme direction, advisory and consulting services, helping insurance organisations (insurers, MGAs and brokers) and solution providers/insurtechs understand, manage and navigate the challenges and complexities of business and digital transformation. Working with programme sponsors, directors and the exec, focus centres on transformational change that impact Business & Operating Models (e.g. PAS & claims re-platforming, "digital", restructuring, new ways of working etc) to ensure there is alignment between strategy and execution along with effective management and change capabilities*, so that strategic transformation programmes are shaped and set up for success, and stay on track. *RFH uses the GC Index to provide insights into the effectiveness of individuals and teams to help maximise their impact. Transformational change impacts an organisation's operating state: it's business model, organisational structure, people, customer, business and technology domains, and the interaction between them. Add in the management of stakeholders, suppliers and vendors, and balance all these elements with changes needed to the corporate mindset and culture... it's complex with many moving parts which are all connected. RFH takes a holistic approach to transformation supporting you through the key phases to help you realise your strategic goals: DEFINE - defining a solid foundation for change by establishing Target and Current Operating Models, and a Strategic Transformation Roadmap DESIGN - designing appropriately structured and governed transformation programmes with clearly defined outcomes DELIVER - providing oversight, directing and managing transformation programmes to deliver benefits and required outcomes, satisfying all stakeholders For more information call 0330 133 2743 or visit www.rabbitsfromhats.co.uk