An outstanding guest experience is our passion and joy. Our mission is to help hospitality owners and management groups set rigorous expectations for how service should be delivered. Invision Consulting works with organizations that want to ensure the unique hospitality which made them successful is maintained and solidified as they expand to multiple locations and larger management structures. We specialize in upscale restaurants, bars and nightclubs, hotels, and premier retail locations. We work with top venues and rising stars in Chicago, Las Vegas, Los Angeles, and New York City. What sets us apart is a meticulous focus on our clients’ service delivery goals. Founded by Linda Pratt in 1999, the company introduced a new level of rigor and performance expectations to the hospitality industry through compliance audits and analytics. For over 20 years we have assisted our hospitality clients in consistently delivering service excellence, cultivating high-performance workplace cultures, and improving profitability. We customize all aspects of each report to reflect your business priorities and service philosophy.