Understanding our patients and their families is very important to us. Our patient’s background as well as their life story, medical history and social circumstances are essential to understand to be able to develop a medical management plan. This plan does not only focus on the issues which the patient currently experiences, but also looks to the future in how we can prevent any complications. Prevention is better than cure and this concept is especially valid at the Salus Clinic, where we focus on identifying anything which could compromise someone’s health, wellbeing or independence in the future and putting in strategies to prevent deteriorations. Our culture is to work with patients. This means we won’t tell you what to do, rather we will share information about the problems you have so you have a complete understanding of them. This may involve discussions, information sheets or even ‘homework’ where we recommend you and those around you to review information on the internet or from external organisations specialising in supporting patients, carers and families. With that information, you can bring any further questions to us and then decide on how you would like to proceed, with our support. Our commitment to our patients is beyond just establishing diagnosis and treating medical problems. It is to support our patients through life and any of its complications and we develop trusting relationships with our patients and those around them, ensuring you have someone to turn to whenever you most need it. Our vision is to revolutionise geriatric care through collaboration and empowerment, come and see how we achieve this every day for our patients