More than 25 years as an Organization Development Professional creating positive changes that make a difference in organizations. Demonstrated skill at improving performance, creating satisfied customers, engaging employees, and developing leaders. Successful at generating positive results from focused project teams, collaborative planning processes, facilitation, compassionate coaching, and imaginative curriculum designs. Proven results in large corporations, universities, strategic business research organizations, community based non-profits, and running my own profitable business. Created innovative strategic direction setting process used by more than 40 organizations. Resulted in high levels of community engagement, referendums being passed, facilities being built, new funding streams and enhanced community/staff engagement. • Designed and delivered 50 in-service training programs to organizations in 6 states. Programs frequently led to improved processes and communication, clarity of direction, better customer service and enhanced employee satisfaction. • Created first statewide leadership curriculum for Indiana Librarians based on Servant Leadership and action learning concepts. Program sponsored by three organizations.