The Outsourcing Journal is an independent and non-commercial information service for gloabl markets, Europe and Germany. We focus on shared knowledge on ITO, BPO, Shared Services and Global Business Services topics. Neutral articles, incl. market reports and analysis, best practices, technical articles, management topics and more. Published as Online Edition with currently more than 600 articles and as Special Editions, containing together nearly 700 pages of industry news and shared knowledge.