Big Tree - Customer Experience & Service Design company provides consulting services for hospitality industry and other service industries, where customer experience is the core of the business. Service design projects help companies to innovate, offering newly designed services based on needs of their customers. Also Big Tree offers Mystery Guest, Mystery Call services and training programs. Big Tree is the partner of international hospitality consulting company Kennedy Training Network and Top Gahn Hotel Consulting. Big Tree is an exclusive distributor of TrustYou Reputation Management tools in Russia & CIS.