At Brand Illumination we believe that the single most important thing organisations can do to protect and develop their brand is to listen: listen to their people and culture, listen to their clients and listen to the murmurs on the streets. Business intelligence has never been more important. It allows you to tap the intelligence in your organisation, retain talent, differentiate from your competitors and identify growth strategies and exciting opportunities. We specialise in researching and understanding what customers, employees, community and key stakeholders believe, desire and hold as important in their decision making. We are sensemakers, known for our in-depth conversation methodology which uncovers subtle and often otherwise overlooked data in deep dives which offer rich insights. We combine this with sophisticated online data gathering platforms which allow wider and more cost-effective intelligence collection. We constantly monitor the changing trends and shifting perceptions Brand Illumination supports organisations to find and leverage opportunities, define brand purpose and positioning to deliver the brand promise at all customer touch-points. We offer creative insights, identifying co-branding synergies and building brand advocacy and communities.