Valstybinė vartotojų teisių apsaugos tarnyba

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State Consumer Rights Protection Authority (SCRPA) is the main institution responsible for the enforcement of consumer policy and market surveillance of non-food products and tourism services. SCRPA carries out the enforcement actions in the following areas: unfair commercial practices, misleading advertising, e-commerce, product safety, market surveillance of non-food products, tourism market surveillance, unfair contract terms and other violations of consumer protection requirements. In addition to its consumer protection enforcement functions, the SCRPA is also the main alternative dispute resolution (AGS) body.

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State Consumer Rights Protection Authority (SCRPA) is the main institution responsible for the enforcement of consumer policy and market surveillance of non-food products and tourism services. SCRPA carries out the enforcement actions in the following areas: unfair commercial practices, misleading advertising, e-commerce, product safety, market surveillance of non-food products, tourism market surveillance, unfair contract terms and other violations of consumer protection requirements. In addition to its consumer protection enforcement functions, the SCRPA is also the main alternative dispute resolution (AGS) body.

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Country

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City (Headquarters)

Vilnius

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Founded

2001

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Social

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  • Other

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  • Other

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  • Chief Specialist of International and Public Relations Division

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  • Senior Advisor of International and Public Relations Division

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