Michael, owner and broker of Bryan Realty Group, began his real estate career over 15 years ago. As a native Memphian, Michael’s career began with the purchase of a few investment properties across the area, but quickly turned into a full-time job focused on helping people make one of the largest investment decisions in their lives—buying or selling a home. Based on his initial buying experiences, he found many gaps in the service he received versus his initial expectations. As Michael began helping others navigate through the complex processes of buying or selling homes, he discovered that he found greater personal satisfaction in assisting others versus buying personal investment properties. He became an agent focused on his client’s experience.