QUALITY SERVICES, FIRST AND FOREMOST The Ordre des traducteurs, terminologues et interprètes agréés du Québec is an order with a reserved title representing more than 2,000 members, all of whom are certified language professionals. As part of its mandate to protect the public, the Order has adopted the following mission: to ensure and promote the competence and professionalism of its members in the fields of translation, terminology and interpretation. MISSION In issuing a permit, the Order attests to the competence and professionalism of an individual holding the title of certified translator, terminologist or interpreter, thereby fulfilling its mandate to protect the public. Its mission is to promote the professionalism of members’ duties, foster improvements in professional practice and assist members in adapting to technological, economic, institutional and cultural changes. The Order aims to become Québec’s reference and gathering point for the domains of translation, terminology and interpretation. OUR VALUES Accountability. Accountability is one’s commitment to take ownership of one’s actions, to conform to the Code of Conduct and to protect the public. Professionalism. Professionalism means ensuring the utmost quality and skill in one’s work and professional relationships. It implies working in an efficient and thorough manner and being proactive. It is the result of a creative process combined with continuing professional development and a high degree of autonomy. Leadership. Leadership is the capacity to guide, influence and inspire. It requires vision and strategy, confidence in one’s skills, as well as the ability to communicate and be persuasive.