Our focus is on the management of change. We work with executives and operational teams to deliver programs of lasting benefit. We help our clients by establishing new services, improving existing ones, increasing operational efficiency, and through the consolidation of departments and technology. We operate at all stages of the business change process: Initiation Establishing the objectives for change, examining the feasibility, defining the activities and resources required to deliver the objectives, creating the business case. Development Building the new operating model: developing new processes, acquiring technology, forging partnerships, managing people, controlling risks, monitoring spend, etc. Transition Moving the business from the current practices to the new operating model typically involving piloting, training, technology cut over, communications, etc.