Since 2003, CallNorthWest has been actively working with the North West’s contact centres, striving to support the critical success factors that drive the sector to achieve 'excellence' and working to overcome the barriers to high performance. CallNorthWest has become one of the largest regional network of contact centres in the UK with a membership that continues to grow year on year. Members have access to the various good practice networks. Contact centre members also receive free support and advice (restrictions apply), a free place at the forums and 2-4-1 on all places at the annual Conference and discounts off all other events. Join today from £445 visit www.callnorthwest.org.uk