Our mission at Kihli is to creatively conceptualize, rationally and efficiently develop, profitably invest-in and operate boutique hotels and residential real estate projects of the highest quality. Our vision is to turn unique small to mid-size real estate assets into signature properties featuring signature services and amenities by applying our creativity and skills to the specific assets and their related markets and then bringing out the best in our carefully selected and well trained team members. We strive to attract passionate and team-oriented professionals in order to create inviting environments in which we deliver authentic hospitality to our guests. We aim to deliver unique hospitality experiences by bringing ‘philoxenia’ ("love of strangers") to all aspects of our work. Kihli was co-founded by brothers Angelos and Christos Seferiades in 2003 with the vision of becoming a leader and innovator in the area of boutique hotel management in Greece. The team quickly found its niche in the market and soon after its establishment added residential real estate development to its activities. HOTEL OPERATIONS MANAGEMENT Upon contracting the management of a hotel, Kihli carefully develops the hotel’s specific operating concept and mid-term (5 years) plan. Prior to each operating season, Kihli presents the hotel owners with a detailed Annual Plan covering all aspects of the hotel’s operations. Upon approval of the Annual Plan, Kihli is responsible for its implementation which is presented in detailed periodic reports to the owners. A critical aspect of the successful implementation of the Annual Plan is the careful selection of competent and passionate hotel managers and staff. We provide continuous training to hotel staff and maintain balanced relationships through significant efforts on site. Support from Kihli’s Athens office ensures that each property’s team is up to date with evolving international trends and technological advances in the industry.