Critical Incident Review (C.I.R.) has specifically developed these comprehensive courses, outlining concepts and theories in the investigations and analyses of controversial use-of-force incidents, to provide officers and departments with the tools to develop investigative strategies that effectively and objectively collect factual data. These courses focuse on mastering the Cognitive Interview process, identifying behavioral and perceptual anomalies, understanding human performance limitations, dissecting the technological complexities of video evidence that can have a major impact on the accuracy of understanding an encounter, interview protocols, and appropriately integrating video evidence into all areas of the investigatory process, including the gathering of officer statements.