Meng & Company a/s is an international consultancy, working with strategy implementation and Customer Experience Management (CEM). We´re founded in Denmark in 1990 and work globally. Our Licence to THRILL(tm) process delivers second-to-none sustainable improvements on people, relationships and results. We strengthen staffs faith in management - and vice versa. Meng & Company have developed effective programs for improving the commitment of managers and employees, for enhancing guest and customer satisfaction, and for optimizing sales, revenue and loyalty. We run programs for private and public entities in many countries across the world. Customers represent a broad variety of organizations, e.g. telecommunications, correctional facilities, IT, banking, insurance, retail, manufacturing, transportation/ logistics, networks, hospitality, medical facilities, family attractions, holiday resorts, restaurants, hotel/ conference and public entities like cities and educational facilities. Our Licence to THRILL(tm) process enhances and fertilizes internal values and leadership practice. It is used daily in 15+ countries and is under constant and careful development, in close cooperation with major clients around the world. We´re based in Copenhagen, Denmark and in Melbourne, Australia, and act globally..