Founded in 1954, Mercantile Systems, Inc. originated as a traditional mystery shopping company. Throughout our years in business, MSI has maintained continuous improvement in order to ensure that we have stayed up to date with current trends and technological advancements. We expanded upon our core of secret shopping and have become experts in internal auditing, loss prevention techniques, employee theft deterrence, customer satisfaction assurance, and policy compliance. MSI has created and honed a variety of tools to collect and report actionable data that allows us to assist companies in creating best practice business plans. We provide more than information – we help you build actionable solutions backed up by data. MSI has always strives to be an invaluable management tool to streamline operations and increase revenue. Your success is our success and we aim to help your business excel in a world of ever-changing data and information. Contact us today to unlock the truth about your business.