Knowcross and UniFocus is the only complete workforce management platform designed to fundamentally shift how service industries perform tasks and manage labor. The powerful platform helps managers plan with intelligent Labor Management tools that automatically produce accurate forecasts and optimized schedules based on business demand, employee availability, service standards, and work rules. Staff is easily aligned with a world-class Time and Attendance module that communicates schedules and facilitates swaps with tools like Shift Genius that live within an intuitive mobile app. Once scheduled, frontline employees operate with ease from the industry-leading Knowcross Suite that streamlines guest services, housekeeping, maintenance, inspections, and glitches. The Knowcross platform includes a suite of pioneering applications including Service, Housekeeping, Glitch, Inspection, and Maintenance. Our client portfolio consists of some of the world’s most well-known brands including Hilton, Rosewood, Fairmont, Marriott, Shangri-La, Taj, Oberoi, Nobu, Standard, LVMH, Soho House, Universal Studios, and others in over 50 countries.