After decades working in the Australian Contact Centre and Customer Experience Industry across both the corporate and public sectors, Justin Tippett launched CX Consult to help businesses access independent expertise for customer experience and contact centre related issues. Whether it's to lower your operating costs, increase efficiency, decrease turnover or improve the customer experience, we apply decades of real senior contact centre and CX operational experience to directly help you with your specific needs. Services include health checks, process optimisation, technology reviews and upgrades, outsourcing and more.