I have over 20 years of experience working at leading companies and I built my first business to six figures in just two years whilst employed full time. During these years, I learned how to systemize, improve and implement processes to ensure that large-scale and complex operations ran like clockwork. It is my mission to help as many businesses owners to become efficient, streamlined, productive, profitable, and importantly, happy business owners with my business improvement consultancy. A good customer journey is essential to continued success and I help businesses to allow customers to buy with ease, build trust and authority and by the end, customers become your raving fans. I also have a team to help bring solutions to you. Virtual Assistants to help with admin/marketing and tech developers to build bespoke CRM systems for small to medium-sized businesses. With a wide network of business friends and connections in almost every industry. If you need a specialist you will be introduced and signposted. I am hands-on and I don't just give theories. I use a combination of consultancy, coaching, and mentoring. Every company and person is unique, and the approach shouldn’t be the same, it’s adapted to suit the person, the mission, values, and goals of your individual business. My style is straightforward, no-nonsense, jargon-free, and looks at the foundations and heart of you and your business to enhance growth and positive change. The relationship doesn't end there. You become part of my tribe. I will cheerlead you, shout about you, refer you. I will be there for support and advice going forward. It's all done with a big smile, positivity, and a genuine interest in the people and the businesses I work with.