The call from customers for a seamless 'Omnichannel' customer journey is linked to the growing number of organizations that recognize customer experience (CX) as an important distinguishing factor in their business operations. Customers want immediate response and 100% adequate answers to their questions and problems! ViPcom designs, builds, and improves contact centers for customers who want to achieve superior CX and use Avaya, Verint, Pridis, Mtel and Teleopti as vendors to achieve this. The best solutions in 'the Cloud' or ‘on premise’ with us as rewarded System Integrator guarantees the most efficient solution for your Customer Service organization. ViPcom is well recognized in the Dutch market as Avaya Contact Center specialist with customer in the Netherlands and Europe, and is many times rewarded for this specialism. Call or mail ViPcom for a VIP treatment for you and your customers: info@vipcom.nl of 088 8472 666.