A service designer, storyteller and design researcher with a keen ability to both zoom out to see the bigger picture and zoom in to understand the granular detail. A pragmatic individual and critical thinker, I have a wide range of experience across a variety of sectors. As a designer, I maintain an active research based practice. I like to balance the needs of people with business goals to establish strategic design solutions and future directions. A key aspect of my work lies in recognising the intersection of people, context and systems, and using this understanding to deliver holistic design solutions. I love being part of diverse teams exploring various projects to deliver value, improve human experience and drive progressive change in society.