When disaster strikes, minutes matter. We write code that saves lives when every second counts. Nakamura Partners is an engineering and technology consulting firm that specializes in the development of technology solutions related to triage optimization for contact centers and emergency response systems. Many Nakamura solutions are patented or patent pending: our in-house innovations allow us to maintain a strong and growing global portfolio of patents, trade secrets, and other IP assets in triage optimization and public safety. Our proprietary Sally Virtual Dispatcher platform helps ease overloads in 911 dispatch centers. Sally’s natural language processing platform runs in multiple languages without any internet needed for callers, scales on demand, hands off to live agents, and provides critical information to first responders. This means that all calls can be answered immediately regardless of priority, helping save lives when every second counts. And the Nakamura Hercules High-Performance Computing platform hosts real-time mathematical optimization algorithms that provide clients with agility and clarity in triage and response optimization for a chaotic and changing world. The ability to continuously reoptimize response operations as the nature of a disaster progresses empowers Hercules HPC to help save lives and protect communities. In a digital focus on the next normal, we apply the latest innovations in computing to facilitate agile business capabilities for clients.