What - WorkPool is software designed to drive organisational service delivery. Why - to introduce a cost effective integrated technological enabler and governance tool able to record measure and report on all service delivery increasing operational efficiency and reducing unnecessary risks for the organization. WorkPool has a database, task and activity management as well as a business process engine to ensure adherence to internal process as well as to measure turnaround times of both internal and external resources introducing a Service Level Reporting tool. (SLA) Centralised communications - All tasks and activities with their associated documents, including emails and SMS’s are centrally stored for easy retrieval Powerful collaboration and CRM benefits including synchronization with multiple databases, including website integration for Business to Consumer collaboration. WorkPool is a cost effective business enablement technology, developed in Cape Town, South Africa.... Welcome to the future of organisational automation today!