We are a One Stop Solution for all of your cleaning and maintenance needs With a Quick turn around on jobs and satisfaction guarantee Our focus is on not just meeting, but exceeding your expectations at every level with a genuine commitment to service excellence. Our hands-on management style means that our senior managers play a crucial role in client liaison and customer satisfaction. The company offers competitive prices, yet does not believe in compromising on performance or quality. We encourage communication from our clients in an effort to continuously improve our performance To guarantee the highest level of cleaning and maintenance services, we utilize quality control programs which include onsite inspections, photos of before and after jobs and we constantly monitor our work and should any area fail to meet our strict standards, it will be corrected immediately. We have a simple work order process • You can either call or email your query • We respond to your query within the hour • We ask you what’s your urgency and we work around your timeframe • We let you know when your job is scheduled • We let you know when your job is complete • We let you any issues in regards to the job (e.g. oven door unable to clean inside glass) • We send you the invoice within 48 hours • We follow up to find out if you are happy You don’t have to chase us about what is happening with the job or where the invoice is as you generally need that invoice to finalize the job.