Omega is a small but passionate end of life charity based in Shrewsbury and working across the UK, with a strong presence in the West Midlands. We work hard to raise standards in end of life care by supporting caregivers looking after someone with a terminal illness, people who are themselves end of life, and those who have been bereaved. We prioritise those over 75 and still caring or bereaved. Over the last decade, we found that loneliness and social isolation was all too prevalent for caregivers, the bereaved and the elderly, and was a major cause of the low level wellbeing that we were seeing. In 2012, we launched our now multi-award-winning telephone befriending service, Chatterbox Action Against Loneliness Programme, as a way to tackle loneliness. Our other services include our popular A Letter from Louise Pen Pal Service, the Omega Bereavement Programme, a network of support groups, our Motor Neurone Disease Family Support Programme and Delphinium, our new not-for-profit companionship and dedicated support service. Since our inception, we have helped over 4000 clients and now support well over 400 clients annually. However, we want to do more. The majority of our clients are hidden within communities; lonely and socially isolated, they often can't access the help they need (even if there is support available). It is our mission to uncover this hidden need. We are expanding our team of colleagues and volunteers, creating more community connections and increasing our outreach. If you would like to volunteer with us, or find out more about how our services could help someone you know, do get in touch and we will be happy to talk to you.