The digital media has become more important than ever because of wider access and a higher volume of user posts all around the world including Turkey. At the same time, the fast increase in the number of online platforms and the volume of posts make online media monitoring a challenge. Monitera was founded in 2009 to provide a service for brands for accessing to relevant content accurately and quickly. Since then, we have constantly improved our products and services based on feedback from many leading brands and agencies that we have worked with. The ability to carry out all improvements in-house helped Monitera be fast in meeting requirements. Monitera works in collaboration with all companies and entities that are or want to be present on social media. In addition to big brands of Turkey, Monitera's customers include digital agencies, PR and advertisement agencies, research institutions as well as call centers. With the know-how obtained from these collaborations, in addition to online media monitoring and reporting, we continue to be present in every step of brand strategy with new products developed based on anticipation of requirements.