Serendipity Travel is owned and operated by Kimberlyn Vance. Coming from the customer service industry, Kimberlyn has excelled in creating an outstanding customer experience. Having held the titles of Property Manager, Regional Manager, and Operations Manager, Kimberlyn has experience in sales, marketing, property operations and event planning. Working in the apartment industry has allowed Kimberlyn the opportunity to refine her customer service skills and has taught her the importance of proper preparation & communication. Kimberlyn combines her love of travel with her passion for customer satisfaction to provide each client with a personalized vacation package that exceeds expectations. Kimberlyn is a certified Professional Travel Agent through Evolution Travel and Archer Travel Group. She specializes in booking cruise vacations, all-inclusive resorts, and corporate travel.