Literacy Unlimited is a community organization dedicated to changing lives through improved adult literacy. Forty-nine percent of Quebec adults lack sufficient literacy skills to function easily in everyday life. Literacy Unlimited recruits, trains, and supports volunteers from the community to deliver programs to help learners to reach their personal, educational and employment goals. Literacy Unlimited has more than 30 years of serving the West Island community’s literacy needs. The quality of life of hundreds of adult learners and their families has been improved by the invaluable contributions of the organization and its volunteers. I went home and found a letter that I had kept for 9 years because I couldn’t read it back then. This time I read it and knew what it said. Literacy Unlimited set me free. I am not afraid anymore. (Learner)