ICM is a specialized knowledge international network at the Credit and Collection field. With presence in 10 countries located at 4 different continents, through courses, seminars, qualifications, certifications, conventions and e-learning, we annually train to over 5,000 sector professionals. To achieve this result, ICM operates through the following divisions: * ICM Training: It provides comprehensive special training programs for various professional segments of credit and collection. * ICM Events: This branch is dedicated to organize and operate specialized events on activities related to credit and collection. * ICM Consulting: Through this division, our consulting team implements improvement methodologies on credit and collection processes, based on a clear and detailed measuring of specific customer needs. * ICM Marketing: Through this division we offer our experience on developing successful penetration strategies forthe various segments of the credit and collection industry internationally, marketing campaigns, product launches, special corporate image design for related services to sector, campaigns development on collection aligned with strategic marketing principles. Today ICM, along with its allies, directly or indirectly participates on the professional training and special events development on several countries. We define ourselves as a solutions provider for the credit and collection industry development and professionalization internationally. Visit our page: www.icmcredit.com