A combined skill set of Business and Technical Systems Administration and Instruction: Networking architecture and connectivity, Microsoft Windows Operating Systems, Microsoft SQL Server Database Administration, Performance Tuning and Maintenance, Data Farming and Crystal Reports Design, System Security, Work-flow Analysis, Trouble-shooting & Resolution, Technical Courseware Development and Instruction, Maintenance automation, Best practices analysis, Interface troubleshooting, Test system refreshing, Disaster recovery preparation, Website Development and Programming, Search Engine Optimization