Our vision is to make 200 companies legendary for the service they offer by 2020. Why: because customers, employees and companies love it. Proven to reduce customer churn by up to a third and increase word of mouth sales by 60%. How: by changing the behaviours of frontline service staff. Every interaction matters. We have developed a Salesforce app that provides the key information on a dashboard to drive great service.We also provide Training and Management programmes that accelerate change and create legendary service. Consulting that sets the service vision and links NPS and loyalty to the bottom line, with a money back guarantee! What if you could bring customerncentric metrics to the frontline staff in real time? It makes every interaction count. Want to be one of the 200? Go to www.in-gage.co.uk or our AppExchange page https://sforce.co/2VXJjY4