ProTech has a long history of providing specialized training to service providers, IT staff and veteran support agencies. Our customized modules are designed to provide our clients with the necessary skill set to maintain a wide variety of Hewlett Packard and Lexmark laser based printers and multifunction devices. ProTech’s customized service provider training modules are proven to reduce downtime, customer grievances and call back ratios. In addition, we strive to ensure our clients are well versed in the products they service. We believe a well trained staff ensures exemplary customer service.