If you’re looking for a personalised telephone answering service, one that works in partnership with you and your business, where the people answering your calls are part of your team; then you’ve come to the right place. When you hand over your business calls to someone else you need to be confident that they are 100% professional, are capable of using their own initiative and – crucially – know how to use good old fashioned common sense! With 15 years+ experience of managing other peoples telephone calls we firmly believe that Factotum can provide your perfect answer!